ORDER MODIFICATIONS AND CANCELLATION
– Cancellations: Unfortunately, due to our on-demand manufacturing process, we are able to cancel your order within 1 hour since you placed the order. After that, we can’t cancel your order because it is fulfilled on our system.
– Modifying the order: If you realize that you need to change information of your order, please contact our Customer Support team at firstname.lastname@example.org within 12 hours to modify your order. After that time, we will not accept any requirements about modifying the order.
DEFECTIVE/ INCORRECT/ DAMAGED/ STOLEN/ LOST ITEM
If you received a defective/damaged/ incorrect item or your package is missed/ stolen, please email us at email@example.com along with your order number, then we will work with you to re-send your order.
We do not accept any cases when the order has been sent after 5 days.